Additional Application Status Information

Paper applications mailed directly to the Commission are typically processed within 50 business days providing that no additional background or professional fitness review is required. This time frame does not include holidays or weekends.

Online renewals or recommendations submitted from an approved program are typically processed within 10 business days when no additional review based on background or professional fitness review is required.

Note that processing times do fluctuate throughout the year and are highest during the summer months. Applicants who need to have their application processed for employment purposes should submit their application no less than three months prior to applying for or beginning a position. 

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To determine the status of an application, review the information under the Status and Date Paid columns.  Then compare the information under the Date Paid column to the Application Status date posted on the Commission's website.

• Please view the What does my application status mean? item below for additional information.
  

Pending Evaluation
The application has been received by the Commission and is in queue to be evaluated by a Certification Analyst. Note that an application will remain at the "Pending Evaluation" status for the majority of the time until processing is complete.

Fingerprints Pending Evaluation
The application has been reviewed by a Certification Analyst and all academic requirements have been met. Processing will be complete once the Commission receives fingerprint information needed to complete the professional fitness review. Questions regarding fingerprint status should be emailed to Fingerprints@ctc.ca.gov.

Pending Additional Evaluation
The application has been reviewed by a Certification Analyst and all academic requirements have been met. Processing will be complete once the Commission completes the professional fitness review. Questions regarding the professional fitness review process should be emailed to DPPinfo@ctc.ca.gov.

An application that is reflected as pending additional evaluation has met academic requirements and has been forwarded to the Commission’s Division of Professional Practices (DPP) for review, as a result of the following:


• An applicant has answered “yes” to one or more Professional Fitness Questions
• Record of Arrest and Prosecution (RAP) was received from the Department of Justice (DOJ) and/or Federal Bureau of Investigations (FBI)
• Other notification received pertaining to an applicant’s misconduct, requiring the DPP to review and evaluate professional fitness 




How long will it take DPP to process my application?


• Applications pending additional evaluation are not subject to the maximum processing time of 50 days, as outlined in California Code of Regulations, Title 5, 80443, and may be delayed by a DPP review,  fingerprint card processing, or a Commission appeal. To expedite processing times, provide applicable court, arrest and other supporting documentation pertaining to the misconduct warranting review upon application submission. Processing of any application will proceed once review has been concluded. For more information please see. https://www.ctc.ca.gov/educator-discipline/reporting-educator-misconduct

Returned for Additional Information
The application has been reviewed by a Certification Analyst and it was determined that additional information is needed in order to qualify for the document requested. A letter outlining what must be submitted has been mailed to the educator (or employing agency if the application was submitted by an employer). Note: If the letter is not received after the application status shows as "Returned for Additional Information" for more than 10 business days then you should contact the Commission via email at Credentials@ctc.ca.gov for information on how to proceed. 

If you cannot see your paper application online don't panic. Paper applications must go through an intake process (received, sorted, payment cashed, and data entry) before they are viewable online. If your check has been cashed, your application has been received and is going through the data entry phase.  During the highest workload season, this process may take a few weeks.

• Please view the How can I monitor my application status online? item above for additional information.

It is imperative that you provide a valid email address when submitting a paper or online application.  The Commission will send an email to the valid email address on file confirming the data entry process is complete and your application is viewable online.

• Please visit CTC Online - Your Educator Account for information on how to update your email address. 
  

When a paper application is received and deemed to be incomplete by the Commission's Intake Unit, it will be returned to you with a letter stating what is missing. Your paper application will be returned to you as incomplete reasons if:

• You forgot to include the appropriate Application Fee
• You did not provide all required personal information, including your full name, Social Security/Individual Taxpayer Identification Number, date of birth, physical address, or email address
• You requested more than one credential type on your application (each credential type requires a separate application and fee)
• You did not sign your application

Paper applications are processed in the order they are received and unfortunately there is no way for an educator to speed up the processing time. However, the Commission does recognize that there may be instances where an educator's pay or employment will be in jeopardy if an application is not processed by a certain date. A request to expedite the processing of a pending application may be honored only when requested by an employing agency, and only when an educator's pay or employment is at risk. Please contact your employer to inquire about their ability to request that your application be expedited. Expedite requests should be submitted via email from the employing agency's email address and should include:
• The requestor's name, position, and employing agency information
• The applicant's full name and date of birth
• The justifiable reason for requesting that the application be expedited
Be aware that the Commission cannot guarantee that an application be processed by a certain date, but will make every effort to accommodate requests to expedite applications when submitted by an employing agency. 

If you realize you have forgotten to include something in your application packet you will need to wait until the application has been evaluated and you receive a letter requesting additional information. DO NOT send materials to the Commission separate from your application packet unless they are accompanied by the letter requesting additional information. This process ensures that your documentation does not get lost and is matched up to the correct application packet.

Once your application is evaluated and it has been determined that additional information is needed in order to qualify you for the document requested, your online application status will change from Pending Evaluation to Returned for Additional Information and you will be mailed a letter outlining the required materials and the process by which you should submit those materials. You will have 60 days from the date the letter is mailed to provide the requested materials. Failure to submit the required materials within this 60 day timeframe will result in the expiration of your processing fee and will require you to re-submit a complete application packet.

Note: If the letter is not received after the application status shows as "Returned for Additional Information" for more than 10 business days then you should contact the Commission via email at Credentials@ctc.ca.gov for information on how to proceed.