How to View, Print, and Email Documents

IMPORTANT:

The information presented on the Commission’s secure website is the official record of the educator’s certification status. The Commission does not print and mail official copies of documents.

To view, print, and email documents, you must log in to your CTC Online account. Please Create an Account if you do not have one.

Find a Document

The Document page will display after the Legal Disclaimer and Personal Information pages.

  1. Click on the Document tab.
    1. Use the down arrow in the “Issue Date” column to sort the list so your most current document is on top.
    2. Use the left or right arrow buttons to display additional documents.
View a Document's Details
1. From the list of documents, click on the hyperlinked Document Number to view its details, including renewal requirements.
2. Specific renewal requirements associated with your document will be listed under the “Renewal Requirements” heading. The renewal description will outline what needs to be completed to clear each requirement. Click image to enlarge example.
Print a Document's Details

When viewing a document as described under View a Document’s Details, you can print a document’s details.

1. Use your web browser’s Print function to print the screen with the document’s details.
Some users may need to right-click on the screen to bring up a print menu.
You can also click CTRL + P, or Command + P (on macOS) from your keyboard to print the page.
2. If a document’s details are cut off in the print preview, you must resize the columns to make sure all of the information is included.
Select the divider between two columns and drag the column to the left to reduce the width.
Once resized, repeat the previous steps to print from the browser.
Email a Document

When viewing a document as described under View a Document’s Details, you can have an unofficial copy of the document that is suitable for framing sent as an attachment to your email.

TIP: Verify the email address in your profile is current and accessible. If you need to change your email address, please see Add or Change Your Personal Information.

1. From the list of documents, click on the hyperlinked Document Number.

2. Once the document details appear, click Email Document.

  • A message confirming that the email has been sent will not display.
  • Please wait up to 4 hours for the email to appear in your email.
  • If you do not receive the email, check your SPAM or junk folder.
Example of the document that will be sent as an attachment:

California State Seal
 
Commission on Teacher Credentialing
651 Bannon Street
Sacramento, CA 95811