Credential Information Guide

A new User Guide has been created to assist employing agencies with the process of submitting applications for Provisional Internship (PIP) and Short-Term Staff (STSP) Permits using CTC Online. This new User Guide can be found on the CTC Online page in the CIG under the “CTC Online Resources” heading.

A newly revised edition of the CTC Online Submission Handbook has been completed to reflect updates that have been made to the online submission process. A link to the handbook can be found in the CIG on the CTC Online page.

Effective May 1, 2019, the Commission’s customer service phone lines will be open from 12:00 PM to 4:00 PM Monday through Friday, except state holidays.

CIA 19-04: Provisional Internship Permit and Short-Term Staff Permit Update onCTC Online is now available for view in the CIG. The purpose of this CIA is to inform  California public school employing agencies that Provisional Internship Permits (PIP) and Short-Term Staff Permits (STSP) are now available to be submitted through CTC Online. The CIA provides directions on setting up access and submission of documentation using the new checklist Form CL-866, Provisional Internship Permit (PIP) and Short-Term Staff Permit (STSP) Checklist.

CIA 19-02: Approved Regulations Regarding Extensions by Appeal for Teaching Credentials and CIA 19-03: Approved Regulations Regarding Teacher Induction Programs and the Issuance of New Type Clear Credentials above are now available online for review in the CIG). These CIAs provide additional details related to the recently approved amendments to regulations in connection with extensions by appeal and teacher induction programs as announced in Coded Correspondence 19-04.