Roles and Responsibilities

ROLE

RESPONSIBILITY

REQUIRED INFORMATION

Appointing Authority (AA)

• Must be the Dean for an Approved Institution or the Superintendent of an Authorized Agency 
• Must identify Authorized Designees by emailing a CL-896 Add or Change Authorized Designee form 
  from work email to CTCOnline@ctc.ca.gov 
• Must maintain a list of Authorized Designees by adding, changing, or removing as needed 
• May serve as an Authorized Designee 
• May serve as an Authorized Submitter

Name (First and Last)
Job Title
Email
Phone Number

Authorized Designee (AD)

• Must identify Authorized Submitters by emailing a CL-897 Add or Change Authorized Submitter form 
  from work email to CTCOnline@ctc.ca.gov 
• Must maintain a list of Authorized Submitters by adding, changing, or removing as needed 
• Must keep personal CTC Online password secure 
• Must self-authenticate and change password every six months 
• May serve as an Authorized Submitter 
• May view Authorized Submitter recommendations 
  

Name (First Last) 
Job Title 
Date of Birth 
Email 
Phone Number

Authorized Submitter (AS)

• Submits online credential recommendations 
• Must keep personal CTC Online password secure 
• Must self-authenticate and change password every six months 
• May view credential recommendations 
• Must review the CTC Online Processing Web site in the Credential Information Guide (CIG) to keep up-to-date

Name (First Last) 
Date of Birth 
Email 
Phone Number