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Corrections, Replacements, Duplicates, Name Changes, and Address Changes

How can I get an error on my document corrected?

Send an e-mail to the Commission at credentials@ctc.ca.gov. The e-mail must include ALL of the following information:

  • Name of Document Holder

  • Social Security Number (last four digits only is acceptable)

  • Document number or document title (example: Professional Clear Single Subject Teaching Credential)

  • An explanation of the error

  • Name of requesting party if other than the credential holder

  • Phone number and/or e-mail address

Documents issued in error no longer need to be returned to our office in order to receive a correction. All correction requests are subject to review and must be validated prior to a correction being made. If a correction is warranted, your new document will be mailed to you in approximately four weeks. If additional information is needed, or it has been determined that a correction is not necessary, the Commission will contact you by phone or email.



Did we answer your question? If not, click here to email our credential staff. It takes approximately 3 to 5 business days to receive a response to your email.

Updated November 26, 2007