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Renew Your Document


The Commission's CTC Online system allows educators to renew the following types of documents online:
  • Clear Credentials
  • Level II Credentials
  • Emergency 30-Day Substitute Permits
  • Child Development Permits at the Teacher Level and Above
Preliminary credentials are not renewable. These documents need to be cleared in order to be reissued. Information on clearing your preliminary document can be found on the Clear Your Credential section of the Commission's website.

The Certificates of Clearance (COC) and Activity Supervisor Clearance Certificate (ASCC) are also not renewable. If your COC or ASCC has expired and your employer or program sponsor requires you to hold a valid COC or ASCC you may re-apply for a new one online.

  • How to Renew Online


    Written Instructions

    Written instructions to renew online.

    Completing the Professional Fitness Questions (PFQs)

    You must answer the Professional Fitness Questions in order to complete your renewal. Information on completing the PFQs can be found in the links below.
  • Having Trouble with Online Renewal?

    Some common troubleshooting tips for completing the online renewal process can be found below. If your questions about online renewal are not answered after reading through these tips then please contact the Commission via email at credentials@ctc.ca.gov for assistance. Include as much detail as possible regarding your situation. If possible, include a screenshot of the location in which you are encountering the issue and/or the text of any error messages received (if applicable).

    • Issue: The drop-down menu will not allow me to select "Yes."

      Solution: You have not selected your document. Locate the small blue arrow to the left of the document you wish to renew and click it. Clicking the arrow will select your document and highlight the row in yellow. Once it's highlighted in yellow you will be able to change the drop down menu to "Yes".

    • Issue: I am getting an error message.

      Solution: If the error message concerns an incorrect social security number, date of birth, or email address:
      • Check that all the information entered is accurate.
      • Check that there is not an extra blank space before or after your entry
      If the above does not resolve the issue or if the error message is not about your SSN, date of birth, or email address, please do the following:
      • Copy the exact text of the error or take a screenshot and email it to the Commission at credentials@ctc.ca.gov.
      • Put in your subject line: "CTC Online Error". A technical expert will typically respond the next business day.
    • Issue: I cannot enter a base credential in the "Pick Base Credential" field.

      Solution: Only a small number of credential types, like Administrative Services Credentials, have to select a Base Credential in order to renew. Please attempt to complete your renewal without entering information in this field.

      If you know your credential type requires a Base Credential to renew then be sure to complete the renewal as described in the Renewing Dependent Credentials section below. If there is no document listed for you to select in the Pick Base Credential field then please email the Commission at credentials@ctc.ca.gov for further assistance.

    • Issue: My document is not displaying under the renewal section.

      Solution: First, ensure that the document you are trying to renew is available for online renewal. Are you:
      • Renewing a Clear/Level II credential, Emergency 30-Day Substitute Permit, or Teacher or higher level Child Development Permit?
      • Renewing a document that is within one year of the expiration date?
      • In the Educator Page section of CTC Online? (You should have logged into you Educator Page using your social security number and date of birth. If you used your name or document number to find your credential record then you are likely on the Public Search Page.)
      If you answered yes to all of the above questions and are still unable to renew online because your document does not display in the renewals section then contact the Commission via email at credentials@ctc.ca.gov for further assistance.

  • Renewal Responsibilities

    The credential holder is solely responsible for renewing on time and for completing requirements for renewal. As a courtesy, the Commission will send an email reminder 90 days prior to the expiration of a document that is renewable online. Educators who do not have a current email address on file or whose renewal must be submitted by mail will not receive this reminder. Individuals who do not receive this reminder email are not exempt from the personal responsibility of renewing their document on time.
  • When Should I Renew my Document?

    A document may be renewed up to one year in advance of its expiration date if all renewal requirements have been met. A credential does not need to be renewed if the credential holder does not need the credential for employment purposes. There is no penalty for letting a credential lapse as long as it is not required for an assignment. Lapsed documents may be renewed at any time, as long as the renewal requirements listed on the document have been met.

    • Renewing Dependent Credentials
      A Dependent credential is a credential which may only be issued to individuals who hold another type of credential, often referred to as a prerequisite credential or basic teaching credential (e.g., Multiple Subject Teaching Credential, Single Subject Teaching Credential, and Education Specialist Instruction Credentials). Examples of dependent credentials include Administrative Services Credentials and the Reading Specialist Credential. Dependent credentials cannot be valid past the expiration date of the basic teaching credential. This means that they will often be issued with the same expiration date as the basic credential and may not be issued for a full five years upon their first issuance.

      When renewing a dependent credential on the Commission's website, you should select both your basic teaching credential and your dependent credential for renewal in the same transaction. You will also need to select a credential in the "Pick Base Credential" field for your dependent credential only.

      Pick Base Credential - CTC Online
      If you do not renew both documents in tandem, the system may not allow you to renew the dependent credential until the basic credential renewal has been processed and granted. Likewise, if you renew the dependent credential without renewing your basic teaching credential, the dependent credential may not be issued for a full five years.

    • Applying for the Remainder of the Time on Dependent Credentials
      If your preliminary dependent credential was not originally issued for a full five years then you can apply for the remainder of the time by submitting a paper application to the Commission. Write "Remainder of Time" in the Options field on the application 41-4. See example below:

  • Credential Terms and Renewability

    • Preliminary or Level I Credentials

      A Preliminary or Level I Credential is a teaching or service credential that is valid for up to five years. The preliminary/level I credential cannot be renewed. Preliminary/level I credentials require the holder to complete additional specific requirements based on the preparation pathway and documentation submitted with the initial application for certification. Additional academic requirements must be completed to qualify for and upgrade to the Clear or Level II credential. More information on upgrading and renewal requirements can be found on the Clear Your Credential Section of the Commission's website.

    • Clear or Level II Credentials

      The term "clear" or "level II" credential signifies that all education and program requirements for the credential have been met. Clear or Level II credentials are not held for professional growth requirements. Effective January 1, 2007, all clear and level II credentials must be renewed online.

    • Life Credentials

      Life credentials were issued until September 1, 1985. Holders of Clear General, Standard and Ryan credentials were eligible for life documents until that date. Life documents are no longer initially issued, but previously issued life documents continue to be valid. These are valid for the lifetime of the holder, unless the document is revoked for cause. Life credentials do not need to be renewed.

  • Renewal Information for Child Development Permits

    The Assistant and Associate Teacher Permits must be renewed via paper application. Only the Teacher Permit and above are available for online renewal.

    All levels of Child Development Permits with the exception of the Associate Teacher Permit require 105 clock-hours of professional growth be completed during each five year renewal cycle. See the Professional Growth Manual for Child Development for details.
  • Renewal Information for Limited Teaching or Services Permits

    Limited teaching or services permits are only issued at the request of an employer and have specific renewal requirements that must be completed in order to renew. Contact your employer for assistance with such permit renewals.




Updated January 26, 2017