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Processing Time Information
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The California Commission on Teacher Credentialing receives approximately 1,300 telephone calls and 900 email inquiries per week. Your assistance will help us provide the optimum service possible.
Please keep in mind that the same staff that answers email and telephone calls processes applications. Please wait until the recommended time has passed before contacting us. Applications are processed in the order in which they are received. Staff cannot search for pending applications or process applications out of order.
You may check your application status online and calculate the approximate processing time using this link. The information is updated weekly.
NOTE: New applications are not entered in to our computer system the day they arrive at the Commission office. Please allow at least 10 calendar days for your application status to display on our website.
DO
- Use our on-line renewal feature for renewing 30 Day Substitute Permits, clear, professional, and professional clear credentials
- Email us your questions instead of calling whenever possible
- Prior to submitting your application, refer to the current fee schedule to ensure that you are enclosing the correct fee
- Submit your application and fee only once. Submitting multiple applications may delay the processing of your application.
- Make sure your application is complete before sending. An unanswered professional conduct question or an incomplete oath and affidavit will be returned to sender.
- Be sure to provide complete and accurate information regarding past and present criminal charges and convictions on your application. Failure to do so may result in a delay of the processing of your application. Incomplete application packets will be returned to sender.
DON'T
- Don't send cash - money orders, cashier's checks, and personal checks are all acceptable forms of payment. Credit card payments are accepted when renewing on-line.
- Don't expect a refund or credit for any fees submitted. Application fees are earned upon receipt.
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