Welcome to the State of California


Contact Information

Credentialing Questions
   • Credentials FAQ
 • E-mail: credentials@ctc.ca.gov
 • Phone: (916) 322-4974, Option 1 - (M-F 12:30 PM to 4:30 PM Pacific Time)

Credentialing chat is temporarily suspended. You may contact the Commission concerning credentialing issues via email or telephone as noted above.
Mailing Address 1900 Capitol Avenue, Sacramento, CA
Street Address
Walk-in and Appointment services for eligibility evaluations and information are not available.
Visitor parking spots in the Commission parking lot (against the building) are available on a first come first served basis; all numbered and lettered spots are reserved.

Street parking at meters with $.25 for each 12 minutes until 24 quarters ($6.00) which covers 10 hours at:

- 21st Street between Capitol and 20th.
- L Street between 20th and 21st.
- 19th Street between Capitol and N Street.*
- N Street between 19th and Railroad Crossing.*

Duncan parking cards are available for purchase from the City of Sacramento - Parking Services Division

Pre Pay parking for $8.00 per day at various locations with in a two block radius.

* No Parking Tuesday 8:00 AM - 12:00 PM (Street Cleaning)

1900 Capitol Avenue
Sacramento, CA 95811
Division of Professional Practices
Educator Misconduct and Background Clearance

For applicants and credential holders with prior misconduct; and/or reporting general educator misconduct
 •  Webpage: Educator Misconduct
 •  Email: DPPinfo@ctc.ca.gov
 •  Phone: (916) 322-4974, Option 2 - (M-F 12:30 PM to 4:30 PM PT)
Note: Internet Explorer 8 and below not supported in Chat.
Commission ManagementCommission Management and Email Information
Testing Policy QuestionsEmail: exams@ctc.ca.gov
Media Relations
For inquiries from the press
Email: media@ctc.ca.gov
Commission's Subscriber Mailing List
Receive Coded Correspondence, Newsletters, E-News, Press Releases, Reports and Workshop Information
To subscribe, send an email to:
Professional Services News List
Information from PSD on a weekly basis regarding new program standards, examinations, or other work of the professional services division
To subscribe, send an email to:
Certificated Assignment Questions
Questions concerning authorization of California credential documents and appropriate assignment of certificated personnel.
Email: assignment@ctc.ca.gov
Credential Waiver Questions
Questions from employing agencies only regarding procedures and guidelines for requesting Variable Term Credential Waivers.
Email: waivers@ctc.ca.gov
We Want Your Opinion!On-line Customer Satisfaction Survey
Citizen Comment/Complaint Form
The goal of the California Commission on Teacher Credentialing is to provide you with the best possible service. We welcome your comments and/or complaints which will help us to better serve you and others.
Citizen Comment/Complaint Form [PDF]
Small Business/DVBE Advocate  •  SB-DVBE@ctc.ca.gov - 916-322-8146
(Small Business/DVBE Questions only)

Updated November 24, 2014